Returns & Exchanges

We want you to be completely satisfied with your purchase. If you have any issues with your order, please review our returns and exchanges policy below, or contact us for assistance.

Our Policy

  • Returns and exchanges are accepted within 14 days of delivery.
  • Products must be unused, unopened, and in original packaging.
  • Due to hygiene reasons, opened soaps and skincare cannot be returned unless defective.
  • If your item is damaged or incorrect, please contact us within 48 hours of receipt.
  • Refunds are processed within 7 business days after receiving and inspecting the returned item.
  • Shipping costs for returns/exchanges are the responsibility of the customer unless the item is defective or incorrect.

How to Request a Return or Exchange

  1. Email us at info.kamayoni@gmail.com with your order number and reason for return/exchange.
  2. We will reply with instructions and a return address.
  3. Once we receive and inspect your item, we will process your refund or exchange.